Privacy Policy

Last Updated: December 3, 2025

At WiseWorks Brentwood Roofers, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you contact us or use our services, we collect information that helps us serve you better. This includes:

• Your name, address, and phone number
• Your email address when you provide it
• Details about your property and roofing needs
• Payment information when you hire us for services
• Photos of your roof (with your permission) for estimates and documentation
• Any other information you choose to share with us

How We Use Your Information

We use the information you give us to provide great service. Specifically, we use it to:

• Contact you about your service requests and appointments
• Provide accurate quotes and estimates
• Complete your roofing projects professionally
• Process payments and maintain records
• Send you important updates about your project
• Follow up after service to ensure you're satisfied
• Maintain warranty and service records
• Improve our services based on your feedback

We'll never sell your information to third parties or use it for purposes you haven't agreed to.

Website Information

When you visit our website, we may collect basic information about your visit, like which pages you look at and how you found us. This helps us understand how to make our website more useful. We use standard web technologies like cookies to remember your preferences and make your experience better. You can adjust your browser settings if you prefer not to accept cookies.

How We Share Information

We keep your information private and only share it when necessary to serve you. We may share your information with:

• Our trusted suppliers and subcontractors who help complete your project
• Insurance companies when processing claims for storm damage or other covered work
• Payment processors to handle your transactions securely
• Government agencies when required by law or to obtain permits

Anyone we share your information with is required to keep it confidential and use it only for the specific purpose we've authorized.

Keeping Your Information Safe

We take security seriously and use appropriate measures to protect your personal information from unauthorized access, loss, or misuse. We store your information securely and limit access to only those employees and contractors who need it to serve you. However, no method of transmission over the internet is 100 percent secure, so we can't guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide services and maintain records. This includes warranty periods, legal requirements, and business record keeping. If you'd like us to delete your information, just ask. However, we may need to keep certain records for legal or business purposes, like warranty documentation and tax records.

Your Rights and Choices

You have control over your personal information. You can:

• Ask us what information we have about you
• Request corrections to any inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of promotional communications at any time
• Request a copy of your information in a portable format

To exercise any of these rights, just contact us using the information below.

Marketing Communications

We may send you information about our services, seasonal maintenance tips, or special offers. You can opt out of these messages at any time by clicking the unsubscribe link in our emails or by contacting us directly. We'll still send you important information about services you've requested or appointments you've scheduled.

Third Party Links

Our website may contain links to other sites, like our suppliers or industry organizations. We're not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies before sharing your information with them.

Children's Privacy

Our services are intended for adults. We don't knowingly collect information from children under 13. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the date at the top of this page and notify you if you're a current customer.

California Residents

If you're a California resident, you have additional rights under the California Consumer Privacy Act. This includes the right to know what information we collect, the right to delete your information, and the right to opt out of any sale of your information. We don't sell personal information to third parties.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, we're here to help. You can reach us at:

By using our services, you acknowledge that you have read and understood this Privacy Policy.